FAQ

🔄 Product & Design

  • How do the magnetic closures work? Are they secure?
    The magnets are placed on both slides of the shirt allowing enough strength to keep them together but also discreet so they are not highly visible.
  • Will the magnets come undone during movement or activity?
    The magnets are quite strong and wont come undone unless the shirt size may be too small or during excessive movement which is not appropriate for this attire anyway.
  • Do the shirts look like regular button-up shirts?
    They do, but way faster to put on an off and are high quality so you also look good.
  • Are the magnets visible from the outside?
    Not unless the shirt is fully open they can be visible from one side but this is only slight compared to other competitors.
  • Are Vaus shirts safe for people with pacemakers or other medical devices?
    At Vaus we highly advise not to be worn with pace makers and to seek a professional opinion in relation to the effect of magnets and pace makers
  • Can I wash these shirts in a washing machine?
    The shifts can be washed the same as you would for other high quality cotton shirts
  • Will the magnets lose strength over time?
    Vaus Shirts have been thoroughly tested and trialed before entering the market. They are durable enough to last a normal business shift, but this does not account for misuse.

đź‘• Fit & Sizing

  • How do I choose the right size?
    Sizes are US sizes. Please refer to our chart on the product page for guidance 
  • Do you offer shirts in men’s and women’s fits?
    Vaus is a fairly  young company with the initial focus on menswear. After releasing our first product we have had high demand and are committed to expanding our high-quality shirt range to include all in the future.
  • What materials are the shirts made of? Are they breathable?
    The shirts are 97% cotton with 3% spandex for stress, They are high quality cotton. Breathable, comfortable and look great

đźšš Shipping & Returns

  • How long does shipping take?
    This can very from state to state but we post with Aus post.
  • Do you ship internationally?
    Not at the moment but maybe in the future.
  • What is your return/exchange policy?
    Please refer to our refund policy.

đź›’ Orders & Payments

  • What payment methods do you accept? 
  • Can I change or cancel my order after placing it?
  • Will I get a confirmation email when I order?
    Yes 
  • Can i purchase with NDIS funding?
    Yes please refer to our NDIS guide and information to assist 

🧑‍🦽 Accessibility & Purpose

  • Are these shirts suitable for people with arthritis, strokes, or other mobility issues?
    Our clothing is aimed to please all, we want everyone to enjoy a brand that all people are happy to wear and not feel discriminated against or isolated.Â